Common questions

Common questions

Common questions

FAQ

FAQ

FAQ

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How does Maya Labs work?

Maya Labs connects to your existing data sources—like wearables, lab results or performance tests—and analyzes them for early signs of strain or imbalance. The insights are presented in a clear, actionable format for athletes, coaches and clinics.

How does Maya Labs work?

Maya Labs connects to your existing data sources—like wearables, lab results or performance tests—and analyzes them for early signs of strain or imbalance. The insights are presented in a clear, actionable format for athletes, coaches and clinics.

How does Maya Labs work?

Maya Labs connects to your existing data sources—like wearables, lab results or performance tests—and analyzes them for early signs of strain or imbalance. The insights are presented in a clear, actionable format for athletes, coaches and clinics.

Who is Maya Labs for?

Maya Labs is designed for sports clinics, performance teams and platforms that work with athletes. It helps identify early risk factors before they turn into injuries, supporting proactive care and better performance outcomes.

Who is Maya Labs for?

Maya Labs is designed for sports clinics, performance teams and platforms that work with athletes. It helps identify early risk factors before they turn into injuries, supporting proactive care and better performance outcomes.

Who is Maya Labs for?

Maya Labs is designed for sports clinics, performance teams and platforms that work with athletes. It helps identify early risk factors before they turn into injuries, supporting proactive care and better performance outcomes.

Can I integrate my existing tools?

Yes. Maya Labs integrates with popular wearables, lab systems and performance tracking tools. If you have a specific tool in mind, let us know—we’re adding new integrations continuously.

Can I integrate my existing tools?

Yes. Maya Labs integrates with popular wearables, lab systems and performance tracking tools. If you have a specific tool in mind, let us know—we’re adding new integrations continuously.

Can I integrate my existing tools?

Yes. Maya Labs integrates with popular wearables, lab systems and performance tracking tools. If you have a specific tool in mind, let us know—we’re adding new integrations continuously.

What kind of data does Maya Labs analyze?

We analyze performance data, wearable data, lab results, and other metrics related to athlete movement and recovery. The goal is to find early indicators of imbalance or risk.

What kind of data does Maya Labs analyze?

We analyze performance data, wearable data, lab results, and other metrics related to athlete movement and recovery. The goal is to find early indicators of imbalance or risk.

What kind of data does Maya Labs analyze?

We analyze performance data, wearable data, lab results, and other metrics related to athlete movement and recovery. The goal is to find early indicators of imbalance or risk.

Is Maya Labs suitable for youth athletes?

Yes, Maya Labs can be used to support youth athletes by identifying early warning signs and promoting healthier training routines.

Is Maya Labs suitable for youth athletes?

Yes, Maya Labs can be used to support youth athletes by identifying early warning signs and promoting healthier training routines.

Is Maya Labs suitable for youth athletes?

Yes, Maya Labs can be used to support youth athletes by identifying early warning signs and promoting healthier training routines.

How often is data updated?

Data is updated continuously as it’s received from connected sources. Dashboards reflect the most recent available data.

How often is data updated?

Data is updated continuously as it’s received from connected sources. Dashboards reflect the most recent available data.

How often is data updated?

Data is updated continuously as it’s received from connected sources. Dashboards reflect the most recent available data.

Can Maya Labs detect overtraining?

Yes, by analyzing patterns in performance and recovery data, Maya Labs can surface signs of fatigue or overtraining before they become critical.

Can Maya Labs detect overtraining?

Yes, by analyzing patterns in performance and recovery data, Maya Labs can surface signs of fatigue or overtraining before they become critical.

Can Maya Labs detect overtraining?

Yes, by analyzing patterns in performance and recovery data, Maya Labs can surface signs of fatigue or overtraining before they become critical.

Does Maya Labs work offline?

No, Maya Labs requires an internet connection to sync data and deliver insights in real time.

Does Maya Labs work offline?

No, Maya Labs requires an internet connection to sync data and deliver insights in real time.

Does Maya Labs work offline?

No, Maya Labs requires an internet connection to sync data and deliver insights in real time.

What languages does Maya Labs support?

Currently, Maya Labs is available in English. Support for more languages is planned for future updates.

What languages does Maya Labs support?

Currently, Maya Labs is available in English. Support for more languages is planned for future updates.

What languages does Maya Labs support?

Currently, Maya Labs is available in English. Support for more languages is planned for future updates.

Is training required to use Maya Labs?

No formal training is needed. The system is designed to be intuitive and includes guides for setup and use.

Is training required to use Maya Labs?

No formal training is needed. The system is designed to be intuitive and includes guides for setup and use.

Is training required to use Maya Labs?

No formal training is needed. The system is designed to be intuitive and includes guides for setup and use.

Can I export my data?

Yes, data can be exported from Maya Labs in various formats for reporting or further analysis.

Can I export my data?

Yes, data can be exported from Maya Labs in various formats for reporting or further analysis.

Can I export my data?

Yes, data can be exported from Maya Labs in various formats for reporting or further analysis.

Is my data secure?

Yes. We use encrypted storage and follow best practices in data security and privacy.

Is my data secure?

Yes. We use encrypted storage and follow best practices in data security and privacy.

Is my data secure?

Yes. We use encrypted storage and follow best practices in data security and privacy.

How do I get support?

You can contact our support team via email or chat. We also provide onboarding materials and documentation.

How do I get support?

You can contact our support team via email or chat. We also provide onboarding materials and documentation.

How do I get support?

You can contact our support team via email or chat. We also provide onboarding materials and documentation.

How do I add a new athlete?

You can add athletes directly from your dashboard. Just go to the team view and click 'Add athlete'.

How do I add a new athlete?

You can add athletes directly from your dashboard. Just go to the team view and click 'Add athlete'.

How do I add a new athlete?

You can add athletes directly from your dashboard. Just go to the team view and click 'Add athlete'.

Can I view historical data?

Yes. Maya Labs allows you to track changes and trends over time, helping you see long-term patterns.

Can I view historical data?

Yes. Maya Labs allows you to track changes and trends over time, helping you see long-term patterns.

Can I view historical data?

Yes. Maya Labs allows you to track changes and trends over time, helping you see long-term patterns.

Do athletes need to install an app?

No app is required. Athletes can access Maya Labs via a browser on their phone or desktop.

Do athletes need to install an app?

No app is required. Athletes can access Maya Labs via a browser on their phone or desktop.

Do athletes need to install an app?

No app is required. Athletes can access Maya Labs via a browser on their phone or desktop.

Can coaches customize alerts?

Yes. You can adjust thresholds and notifications to fit your team's needs.

Can coaches customize alerts?

Yes. You can adjust thresholds and notifications to fit your team's needs.

Can coaches customize alerts?

Yes. You can adjust thresholds and notifications to fit your team's needs.

How much does Maya Labs cost?

Pricing depends on your organization’s size and needs. Contact us for a tailored quote.

How much does Maya Labs cost?

Pricing depends on your organization’s size and needs. Contact us for a tailored quote.

How much does Maya Labs cost?

Pricing depends on your organization’s size and needs. Contact us for a tailored quote.

Is Maya Labs a medical product?

No. Maya Labs provides insights based on performance data but does not diagnose or treat medical conditions.

Is Maya Labs a medical product?

No. Maya Labs provides insights based on performance data but does not diagnose or treat medical conditions.

Is Maya Labs a medical product?

No. Maya Labs provides insights based on performance data but does not diagnose or treat medical conditions.

Can I assign different access levels?

Yes, admins can set permissions for coaches, clinicians and athletes based on their roles.

Can I assign different access levels?

Yes, admins can set permissions for coaches, clinicians and athletes based on their roles.

Can I assign different access levels?

Yes, admins can set permissions for coaches, clinicians and athletes based on their roles.

How do I connect my wearable?

Go to 'Integrations' in your dashboard, select your device, and follow the prompts to link it.

How do I connect my wearable?

Go to 'Integrations' in your dashboard, select your device, and follow the prompts to link it.

How do I connect my wearable?

Go to 'Integrations' in your dashboard, select your device, and follow the prompts to link it.

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